Terms of Service

These Terms of Service apply to the use of the Blackwall platform ("the Platform"). By registering or using the Platform, you agree to these terms.

We reserve the right to modify these terms at any time. You will be notified of significant changes via email.

Blackwall is a reporting platform for domain abuse. Our team provides the following services:

• Accepting reports about abusive websites (phishing, scam, malware, fraud, spam, etc.)
• AI-powered automated triage of incoming reports for faster processing
• Review and validation of submitted reports by human analysts
• Forwarding verified reports to relevant parties (hosting providers, registrars, law enforcement)
• AI Chatbot for cybersecurity assistance and platform guidance
• AI-powered threat analysis and domain intelligence
• Community features for registered users
• Status tracking for submitted reports

• Registration with a valid email address is required to use the platform
• You are responsible for the security of your login credentials
• Multiple accounts are not permitted
• You must be at least 16 years old
• We reserve the right to suspend accounts for violations

As a user of Blackwall, you agree to:

• Provide only truthful and accurate information in reports
• Not submit false or malicious reports
• Not use the platform to harass, defame, or harm third parties
• Comply with all applicable laws and regulations
• Not manipulate or misuse the platform

The following activities are expressly prohibited:

• Submission of false or fraudulent reports
• Using the platform for personal vendettas
• Attempting to access other users' accounts or data
• Uploading malware to our platform
• Automated scraping or data collection without permission
• Interfering with platform operations or security
• Publishing offensive, discriminatory, or illegal content

Violations may result in immediate account suspension and reporting to law enforcement.

The processing of your personal data is carried out in accordance with our Privacy Policy and in compliance with the General Data Protection Regulation (GDPR).

• The platform is provided "as is" without warranties
• We do not guarantee that all reported sites will be processed within a specific timeframe
• We are not liable for actions of third parties (hosts, registrars, authorities)
• Liability for slight negligence is excluded to the extent permitted by law
• These limitations do not apply to intent, gross negligence, or personal injury

All content, trademarks, and the design of the platform are protected by copyright. Use without express permission is prohibited.

By submitting a report, you grant us the right to use and forward it for the purpose of the platform.

European Union law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of their habitual residence (Art. 6(2) Rome I Regulation).

The EU Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/

For paid subscriptions, consumers have a 14-day right of withdrawal. Withdrawal can be made informally via email.

The right of withdrawal expires early if the provision of the service has begun with express consent before the end of the withdrawal period.