Report a scam online: actual removal
PHAROS and SignalConso analyze reports, your bank can block funds, but only the host can remove the site. Blackwall sends the abuse report in parallel so the fraudulent site disappears: not just gets flagged.
Report an online scam in 6 steps
Document the scam before it disappears
Screenshots of the page, conversations (WhatsApp, email, social media), payment receipts, bank details, crypto addresses. Scammers delete their tracks quickly: evidence must be secured immediately.
Identify the type of scam
Fake online store, fake tech support, romance scam, fake crypto investment, CEO fraud. Each type has a different priority reporting channel.
Report to PHAROS and SignalConso
PHAROS (internet-signalement.gouv.fr) handles clear-cut scams in France, while SignalConso (the French consumer protection agency) handles fake online stores and deceptive commercial practices.
Alert your bank if you made a payment
Block the transaction immediately. For a recent transfer (under 48 hours), request a fund recall. For a fraudulent card payment, open a chargeback with your bank's fraud department.
Start a takedown of the site with Blackwall
Blackwall identifies the host of the scam site, prepares the evidence, and sends the abuse report. It automatically escalates to the registrar and network provider if the host doesn't respond within 24 hours.
File a report for financial loss
File through your local cybercrime authority or nearest police station. Attach all digital evidence and the Blackwall case ID. Essential for any compensation or legal follow-up.
The right channels to report a scam
Authorities, your bank, and host takedown act at different levels. Combining them maximizes the chances of removal and recovery.
PHAROSFrance authority
internet-signalement.gouv.fr: France's Ministry of the Interior, handles clear-cut scams and illegal content for police action.
internet-signalement.gouv.frSignalConsoConsumer protection
signal.conso.gouv.fr: France's official consumer protection platform for deceptive commercial practices, fake online stores, and non-delivery.
signal.conso.gouv.frCybermalveillance.gouv.frOnline complaint
cybermalveillance.gouv.fr: France's national cybersecurity assistance platform, offering guidance and support for filing a complaint over financial loss from a cyber scam.
cybermalveillance.gouv.frBlackwallTakedown
Sends the abuse report to the fraudulent site's host, escalates to the registrar and network provider if needed. Tracks status until removal is confirmed (404 or suspension).
Report to BlackwallFrequently asked questions about reporting online scams
Report a scam now
Official authorities + host takedown, combined. Report in under two minutes: free.
