Fake shop guide

    Report a Fake Shop

    Document fraudulent online shops in four steps, warn other consumers, and get the site removed by its hosting provider.

    The 4 steps to reporting a fake shop

    Step 1

    Check the shop for warning signs

    Unrealistically low prices, no legal/company details, prepayment-only checkout, copied product photos, and very new domains are typical indicators of a fake shop.

    Step 2

    Preserve the evidence

    Save a full screenshot of the product and checkout pages, the order confirmation, payment receipt, and chat history. The Blackwall Evidence Vault creates a SHA-256-sealed snapshot.

    Step 3

    Report to the right channels in parallel

    Watchlist Internet, consumer protection agencies, local police reporting portals, and Blackwall: each acts at a different level (warning, law enforcement, hosting takedown).

    Step 4

    Track the takedown

    Blackwall forwards the case to the hosting provider and registrar. You receive updates until the shop is offline. Pro plans automatically escalate after 24 hours.

    Where you can report fake shops

    Report in parallel: authorities warn consumers, Blackwall handles the hosting takedown.

    Blackwall
    Infrastructure

    Forwards the shop URL to the hosting provider and registrar for shutdown. You receive updates until the shop is offline.

    Report to Blackwall

    Watchlist Internet (Austria)

    Austria's authority for online fraud. Publishes a constantly updated list of known fake shops as a consumer warning.

    watchlist-internet.at

    Consumer protection agencies

    Fake shop finders and advisory offices exist in many regions. Important for legal action and class actions against operators.

    verbraucherzentrale.de

    Online police reporting portals

    File a criminal complaint online: important for statistical tracking and potential international investigations. Availability varies by region.

    Online police reporting portals

    Frequently asked questions

    Found a fake shop?

    Report the shop in under two minutes. The Blackwall team handles the correspondence with the hosting provider so the site actually disappears: not just a warning on a list.

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